To be able to work RMM Properly you will require to have 3rd party plugins, see the below information :
According to https://help.eset.com/eea/11/en-US/idh_config_ermm.html, plug-ins for the following 3rd party RMM solutions are supported:
- ESET Direct Endpoint Management plugin for ConnectWise Automate
- ESET Direct Endpoint Management plugin for N-able N-central
- ESET Direct Endpoint Management plugin for N-able RMM
- ESET Direct Endpoint Management plugin for NinjaOne
- ESET Direct Endpoint Management plugin for Datto RMM
- ESET Direct Endpoint Management plugin for Kaseya VSA