ESET PROTECT
- You will need to remove the company from your PROTECT Console:
Instructions on how to Remove computer from management (PROTECT)
· Ensure that all devices are online to do step 1 & 2.
· Note that once you run step 2, the devices will stop connecting back to your console, you can proceed to step 3.
NOTE: The above task will not uninstall ESET applications from clients’ devices, it will simply remove any applied policies & stop the agent reconnecting.
If you need to uninstall ESET, first run an Software uninstall - client task
ESET MSP Administrator
As the client’s billing cycle has not completed as yet, the best thing to do would be to suspend the Client as a first step.
This will stop the billing. You then need to remove them once the billing cycle has completed i.e. after 1st /2nd September.
Instructions on how to Suspend and remove Company