Errors

Troubleshooting for "Modules update failed" message
Issue You receive the error message "Module update failed" in your ESET Windows product Verify updates after each step Troubleshooting check...
Wed, 19 Feb, 2025 at 11:17 AM
How do I manually uninstall my Windows ESET product?
Issue You have used the ESET Start Menu uninstaller and continue to have problems uninstalling or reinstalling your ESET product for Windows Your...
Wed, 19 Feb, 2025 at 11:19 AM
My Activation Key is not working
Solution Business users: How do I receive a License Key for my ESET business product? Obtain your Activation Key. If you do not know your subscription ...
Wed, 19 Feb, 2025 at 11:24 AM
Undocumented Serious Error and cannot update the virus signature database
  Issue Unable to update the detection engine in ESET Windows products for home You received an "Undocumented Serious Error 0x101a" error Y...
Wed, 19 Feb, 2025 at 11:26 AM
Why does my protection status change color and what does each color mean? (Windows)
  Issue Your ESET product displays your current level of protection in the main program window Green – You are protected Yellow – Attention required R...
Wed, 19 Feb, 2025 at 11:29 AM
Root Certificate Error
If end user/reseller receive a windows error stating root certificate cannot be generated after installation of ESET (Browsers may be affected) they will ne...
Tue, 1 Mar, 2016 at 1:14 PM
Web and mail filtering is non functional - Anti-Phishing protection is non-functional
Microsoft had an issue with installation of network filters in one of the previous builds of Windows 10, so at this point we cannot rule out that it'...
Fri, 22 Jul, 2016 at 4:08 PM
Upgrade MacOS Sequoia 15 /Unsupported OS error/ Loss Network /Update to the latest version
The problem that you have encountered is known issue from Sequoia 15, see the below screenshots :         Source :  https://discussions.apple.com/thr...
Wed, 19 Feb, 2025 at 10:55 AM
Error in Installing ESET > Azure code
It's seems that the url from the alert pop up is related to Azure code, Without support for Azure Code Signing, it will not be possible to install or up...
Fri, 27 Sep, 2024 at 3:14 PM
Module update failed - Telstra problem
Have you try to do the steps from this source : [KB2850] Troubleshooting for "Modules update failed" message If you do the steps from the above s...
Fri, 27 Sep, 2024 at 3:50 PM