ESET Cloud Office Security - ECOS

Instructions on preventing email caught as Phishing
To exclude a phishing email in ESET Cloud Office Security, it is recommended to Submit a sample to ESET for analysis on potential false positive.     ...
Wed, 5 Mar, 2025 at 12:59 PM
How to Activate ECOS
1.Log in to ESET Business Account or ESET MSP Administrator and locate the ESET Cloud Office Security tile in the Dashboard. 2.Click Activate in the bottom...
Wed, 5 Mar, 2025 at 1:00 PM
Adding a Scan Disclaimer to Email via ECOS
We discussed this with ESET Support, and their recommendation is to avoid using tag messages on all scanned emails. These tags can create a false sense of s...
Mon, 7 Jul, 2025 at 10:42 AM
ECOS Status – Information from ESET
Hi,  Please refer to the details below regarding the ECOS status. The information provided has been supplied directly by the ESET team for reference and...
Fri, 17 Apr, 2026 at 9:38 AM
OneDrive Status Stuck on Pending
Hi , The OneDrive protection is currently showing as Pending because there is no OneDrive instance available for the user. This usually occurs when On...
Thu, 28 May, 2026 at 10:56 AM
ECOS: Fix for Microsoft Entra ID Consent Error (AADSTS650051)
Hi, This error is coming from Microsoft, not directly from ESET Cloud Office Security. What the error means: AADSTS650051 – “Consent action failed” Thi...
Thu, 28 May, 2026 at 11:17 AM