To exclude a phishing email in ESET Cloud Office Security, it is recommended to Submit a sample to ESET for analysis on potential false positive.     ...

1.Log in to ESET Business Account or ESET MSP Administrator and locate the ESET Cloud Office Security tile in the Dashboard. 2.Click Activate in the bottom...

We discussed this with ESET Support, and their recommendation is to avoid using tag messages on all scanned emails. These tags can create a false sense of s...

ESET HQ has confirmed that scanning is active and functioning across Email, Teams, OneDrive, and SharePoint. To validate this, they recommend using the ...

Please refer to the details below regarding the ECOS status. The information provided has been supplied directly by the ESET team for reference and clari...

The OneDrive protection is currently showing as Pending because there is no OneDrive instance available for the user. This usually occurs when OneDrive ...

This error is coming from Microsoft, not directly from ESET Cloud Office Security. What the error means: AADSTS650051 – “Consent action failed” This usu...