Hi , Please see the attached file. It includes the following: ESET Recommended Policy Configured ESET Policy – ready for import into your ESET PROTEC...

Hi, Kindly refer to the attached file for step-by-step instructions on how to create a policy and add trusted IP ranges using ESET PROTECT. Please let ...

We currently do not have a feature like Application Control. However, you can use HIPS (Host-based Intrusion Prevention System) rules to block access to or ...

To correctly stop managing a customer, follow these steps:  First, ensure you have full access permissions in your ESET MSP Administrator account. I...

PROTECT Console The following step will not uninstall ESET applications from clients’ devices, it will simply remove any applied policies & stop the...

Hi, 1. To block a website using ESET PROTECT on macOS, go to the Configuration section, click Create New Policy, and assign a name for the policy. Then ...

Hi,     To clarify, Device Control is not enabled by default. When the Device Control module was first introduced on macOS, users may have rece...

Hi, Please see the attached reference. We previously encountered a similar situation with another client using a phishing simulation that was being bloc...

Hi , Please see the steps below: In some cases we’ve encountered, ESET HQ recommends disabling any diagnostics and logging from the ESET program. 1.Open ...

Hi , One possible reason for this issue is that the ESET Management Agent (EM Agent) is not up to date. From the ESET PROTECT console, please try upda...